10 Steps To Hygienically Clean Carpets

The Most Thorough Clean EVER


1. Carpet Inspection

Before we carry out any cleaning to your carpet, we carry out a full inspection to ascertain which cleaning method is most suitable for your particular carpet. We take this time to identify carpet fibres, and types. We inspect any spots and stains that may be on the carpet, and offer realistic expectations with the results that can be achieved. It’s also at this stage that we will advise if the money spent on cleaning the carpet would actually be better put towards replacement.

pre inspection on carpet cleaning process

2. Dry Soil Extraction

Our commercial vacuums can remove up to 80% of dry soils from the carpet, making the following steps more targeted and effective. This stage also acts as a further inspective stage where we have more opportunity to identify any problem areas. Most dry soils in carpets are located in doorways, making it vitally important to remove shoes and have a doormat. Both these will help prolong the life of a carpet. Removing dry soils gives a better overall clean as it means that when we apply our cleaning solution, it is able to target the carpet fibres instead of breaking down the dry soil first.

3. Pre-Spray

Our Pet Safe & Child Safe Pre-spray is applied to your carpet, which targets the soils that are already bound to the carpet fibres. We have a whole range of pre-sprays for all different scenarios, and we ensure only the most suitable spray will be used on your carpet. We do not use any harsh chemicals or bleaching agents here, and all of our products are pet & child safe to give you that added reassurance that your whole family can enjoy your fresh carpets too.

Pet Safe Carpet Cleaning in Canterbury

4. Agitation

Our high powered CRB machine acts as a scrubber to gently agitate the pre spray into the carpet to break the bond between carpet fibre and stain. Particular attention is paid here to high traffic areas such as narrow walkways in halls and in-front of lounge sofa, although often these dark areas are actually apparent soiling. This means that they may look like soiling on the carpet but they are actually damage caused by wear and tear, which unfortunately can not be removed. This stage also ensures that the carpet fibres are evenly covered to ensure you are receiving an all round deep clean, not just a quick surface clean.

Agitation stage of our carpet cleaning cleaning in Canterbury

5. Dwell

cleaning chartThis step is often overlooked, but a very important element of the cleaning pie. This stage allows the pre-spray time to breakdown the bond between carpet fibre and soils. This is time that we utilise by getting our machine ready for the extraction phase, meaning our cleaning process remains efficient. Depending on the carpet type, or the issue that we are facing will determine how long we will need for our carpet cleaning solution to dwell on the carpet fibres.

Carpet cleaning dwell time

6. Rinse & Extract

This is the stage that people identify as steam cleaning, although we usually work at a safe 60-70 degrees to ensure your carpet is fully cared for during the extraction process. We are extracting the soils that have been broken down in the previous steps, and rinsing a carpet cleaning conditioner through to ensure that your carpet is left in a safe condition, and on the correct side of the pH scale. Using our high powered machine will reduce the chance of stains recurring (wickback) and also remove any nasty shop purchased detergents that can cause resoiling if not correctly treated. During this process, we are also utilising the twin vacuum motors on the machine to remove as must moisture as possible to ensure your carpet is safe to use as soon as possible.

7. Sanitise

The solutions we use also contain sanitising agents so in addition to having a clean carpet, you will also have a hygienically clean carpet, and all germs, virus’s & bacteria have been eliminated. Something that in the post covid world is vitally important for you and your families well being.

8. Stain Treatments

For any spot & stain that couldn’t be removed during the hot water extraction process, we then individually treat with a more targeted spot & stain solution. This is generally for areas of oil, makeup, or tea & coffee. We will then repeat the rinse stage to ensure the carpet is left safe and hygienic.

Carpet Stain Treatment in Canterbury

9. Dry

Where appropriate, we use air movers to further speed up drying times on your carpets. there is never one answer on how long the carpet takes to dry, only that it is determined by a whole number of factors here. See more about carpet drying on our FAQ page.

Carpet drying in Canterbury

10. Advise. Finishing Touches & Final Inspection

We use this time to also advise on how you can speed up this process once our work is done. This is also the time that we carry out a post inspection and treat any areas that are still problematic. It is also important to not over treat carpet stains as this can cause damage to the fibres and set a stain more permanently into the carpet. You and your family are now ready to enjoy your beautiful carpets


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Sharon GallagherSharon Gallagher
17:52 11 Aug 22
We decided to give our elderly Mother's apartment a freshen up. Along came Julie to clean the carpets , such a lovely young lady, so polite and explained everything she was going to do .Wonderful job, it was so hot today and Julie was still smiling at the end, plus Mum's carpets look great.We would highly recommend Spring Clean Homes .Thank you 👍
Malcolm RuthvenMalcolm Ruthven
10:18 26 Jul 22
We can't speak too highly of the prompt and generous service we received from Spring Clean Homes. At a crucial moment in the letting of our flat, Neil went out of his way not only to have all the windows beautifully cleaned but also to provide necessary paperwork. We look forward to Spring Clean Homes helping us on many other future occasions.
Carol BaxterCarol Baxter
10:43 17 Jun 22
Arrived on time and did a very good job on the carpets which had been badly stained by an accident. She came on her own but managed to move all the heavy furniture. We have used Spring Clean before and they always do a very professional job. Highly recommend.
Ashn PayAshn Pay
17:45 09 Jun 22
wouldn't use an other company the best we have ever usedamazing service !
13:53 04 May 22
Great service always received from Spring Clean Homes. Works are performed very well, and they are also honest to advise if a carpet is better suited to replacement (will not just book a job for the sake of it). Highly recommended!
Roger DeanRoger Dean
17:21 29 Mar 22
Spring clean were very helpful and Julia was very friendly and efficient. Very pleased with results of sofa and carpet cleaning.
katie chapmankatie chapman
14:14 25 Mar 22
Julie was absolutely phenomenal, super friendly and efficient. My carpet is 40+ years old and has never been deep cleaned, within an hour it had visibly brightened! So happy with the results. Highly recommend Spring Clean Homes! They're very professional, punctual and their response time is great too. Thanks so much Spring Clean Homes!
Jamie BakerJamie Baker
21:09 12 Dec 21
I highly reccomend the Spring Clean Homes team as for the job they didn't do in my flat. They managed to squeeze me into their busy Xmas schedule and rather than just taking my money and running, they were honest and said that my carpets are not suitable for a flat and they would happily write me an email to help support this to my letting agent on trying to get a deposit back. It was explained to me that because of the carpets age and quality, there would be no wow factor and it could likely damage the carpet that has no underlay. I value honesty and should I need to ever do any carpet cleaning after this then I will not look any further than Spring Clean Homes. Thank you
Zara WhiteZara White
07:34 06 Oct 21
Amazing service!! The girls were lovely and did a fantastic job. Will definitely being using Spring Cleam homes in the future. Thanks Ladies 😊