5* Family Run Carpet Cleaning in Ramsgate
Covering, Ramsgate & Thanet, we clean carpets to the highest possible standard using the basic principle that it’s the service we would like our parents or grandparents to receive if they had their carpets cleaned. We truly family run, with Myself (Julie) as the lead cleaning technician and sister & brother in law Helen & Neil keeping things ticking over in the background. With the training & experience I have, I consider myself among the best carpet cleaners in Kent.
Being a local company, we are so proud of our 5* rating as it means we are really carrying out the carpet cleaning to the standards that we strive for and it’s our customers that are saying it, not just us!
If you would like to speak to our carpet cleaning customers, we are more than happy to put you in touch (permission depending of course). We don’t want you to take our word for it, we want you to heart from our delighted customers.
100% Money Back Guarantee
To give peace of mind that our carpet cleaning service could really benefit you, we offer a 100% money back guarantee. We are more than happy to pop back and retreat any areas that you are unsure of, and if you are still unhappy, we give you your money back. Simple as that.
Trained To the Highest Standards
Hygienically Clean Carpets
The carpet cleaning method we use is the most thorough and deep that you will find here. We don’t clean just the face fibres of the carpet, we try and get as deep as possible meaning less chance of re-soiling in the future. By using the hot method, this means a better carpet clean but also a clean carpet that is dry quicker meaning your home can be back in use very soon after we clean for you.
We will not use any nasty detergents in your carpets, instead after the cleaning product, we use an acidic rinse to leave your carpet safe and on the correct side. Of the ph scale to sensory it lasts longer. We will also not use any Bleached based products that are unfortunately out there on the market, as these can easily cause irreversible damage to the carpet fibres.
Trained To the Highest Standards
To give peace of mind that our carpet cleaning service could really benefit you, we offer a 100% money back guarantee. We are more than happy to pop back and retreat any areas that you are unsure of, and if you are still unhappy, we give you your money back. Simple as that.
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How To...Stain Removal Guides
Life’s Little Accidents…don’t need to become major disasters. Here is a series of 6 how to…stain removal guides from woolsafe to use on your carpet to ensure further damage isn’t caused.
GET STAIN PROTECTED
- Prolongs the ‘freshly cleaned’ appearance
- Offers effective stain protection.
- Makes vacuuming more effective
- Extends the lifespan of your carpets
- Saves money in the long run
- Makes spillage clean up more chance of effectiveness
See How We Are Helping The Environment
Just How Dirty Is Your Carpet?

Your carpets are likely a staple in your home, providing a warm, comforting environment and seamlessly tying together décor. They’ll act as safe play mats for children and cosy beds for furry friends. They may see the odd spillage or muddy footprint now and again, but on the whole, you’ve managed to keep them looking fresh and clean.
Or have you?
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Our 6 Most Frequently Asked Questions
As a guide though, we would say a few hours to have the carpet perfectly dry depending on the above factors.
We endevour to remove all stains, but if the stain has already caused permanent damage to the fibres, this may not be possible. With any stain, we recommend you do not use household cleaners on it prior to professional help as a combination of the product and scrubbing/agitation can cause damage.
Think of a radish and a carrot. A radish can be white on the inside and pink on the outside, this is how we describe a carpet stain that has not been scrubbed or worked on and the stain remains on top of the fibres. A carrot is orange all the way through, so could have already caused permanent damage to the fibres, permanently stained carpet.
The type of carpet also plays a part in stains being ‘removeable’. A wool carpet for example can easily absorb stains as it has ‘fish scales’, where as a polypropylene carpet is more likely to repel stains as it is more plastic based.
This is a common myth unfortunately. Your will notice that your carpets get soiled at the same rate as before cleaning but because the carpet is cleaner, it can appear more noticeable.
When detergents are used, a residue can be left in the carpet, meaning the carpet can go sticky and attract more soil very easily and quickly. We clean using the latest technology and solutions, so strong chemicals and detergents are a no no for us. We rinse through any cleaning solution that we use with an acidic rinse solution. As well as giving the carpet a ‘conditioner’, this also leaves the carpet safe on the pH scale.
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Absolutely, but please be aware that there is a reason we undergo as much training as we do. We are able to identify issues that may arise. Its also worth considering that a shop rented machine may not have been sanitised between visits so you could be cross contaminating your carpet with the previous users dog wee, blood, or worse!
Shop rented machines also tend to not be as powerful as our machinery, so if you do hire a machine, make sure you give as much attention to the drying as you do to the actual clean itself. Opening windows is a must, and if possible try to do this on a warm day.
The product that is generally supplied with these machines is a general cleaner. We advise that you try and match your problem to the bottle of cleaner that is supplied.
Hiring a machine from shops will generally not remove issues of dog urine odours as this may already be deeper rooted in the carpet. Sometimes, carpet needs to be pulled up and underlay to be replaced.