Guaranteed Carpet Cleaning in Whitstable
With over 20 years experience in the cleaning industry, numerous training courses and a vast amount of knowledge behind us, we truly are #1 choice to give you peace of mind when looking for a reliable & trustworthy company to look after your carpets.
We absolutely guarantee you to carry out in the highest order and to bring our company values into your home.
1. We promise to treat both you, your home, and your carpets with the upmost respect & dignity and do our best to honour your wishes during our visit with you.
2. After assessment, we will deep clean your carpets in the most appropriate & safe manner using all the experience and training we have collected along our cleaning journey.
3. Happily move and clean under and small furniture, then place back. Any larger items are not always possible to move, but we can advise that on the day of our visit.
4. By using non toxic, non bleaching agents on your carpets, and removing dry soils, we will prolong the life of your carpet leaving you to enjoy it for the coming years.
5. Kill off any nasty bugs in the carpet that are lurking at the root.
6. Provide the most extensive cleaning process on your carpet.
7. Ensure that all products we use are pet & child safe so the whole family can enjoy the fresh feeling of your soft furnishings.
We cover Whitstable so if your carpets could do with a deep clean freshen up, please call us now on 01227 919488
Deep Down Carpet Cleaning
Our hot water extraction method which is approved by the NCCA truly is the most exhaustive and extensive carpet cleaning that your carpet can experience. Using hot water extraction with high powered machines means your carpets can be touch dry in a manner of a couple of hours so your room can be back in action and ready for you and your family to enjoy in no time.
Carpets That Stay Cleaner. Longer
Using a vast range of products & solutions, we do not leave any residue in the carpet such as shampoos and detergents might do. This is also an issue with rental machines from supermarkets etc, that they do not have the power to extract the products during the cleaning process, hence the carpets can get sticky, soil drawn to it, and will cause resoiling quicker after cleaning.
Hygienically Clean Carpets
Our dedication to you is to give you the most hygienically clean carpet possible. We use products & solutions on your carpets that contain sanitising agents , again, giving you further peace of mind and reassurance that your carpets are receiving the best care for you and your family to enjoy.
100% Money Back Guarantee
Of course, we want you to be delighted with everything we do and any cleaning we carry out. With this in mind, we do offer 100% money back guarantee. If you are unhappy with any area of our cleaning process or overall service we provide for you, we will pop back and revisit to retreat areas. If you are still unhappy, we will refund your money 100%, absolutely no quibble
GET STAIN PROTECTED
- Prolongs the ‘freshly cleaned’ appearance
- Offers effective stain protection.
- Makes vacuuming more effective
- Extends the lifespan of your carpets
- Saves money in the long run
- Makes spillage clean up more chance of effectiveness
How To...Stain Removal Guides
Life’s Little Accidents…don’t need to become major disasters. Here is a series of 6 how to…stain removal guides from woolsafe to use on your carpet to ensure further damage isn’t caused.
See How We Are Helping The Environment
Just How Dirty Is Your Carpet?

Your carpets are likely a staple in your home, providing a warm, comforting environment and seamlessly tying together décor. They’ll act as safe play mats for children and cosy beds for furry friends. They may see the odd spillage or muddy footprint now and again, but on the whole, you’ve managed to keep them looking fresh and clean.
Or have you?
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Our 6 Most Frequently Asked Questions
As a guide though, we would say a few hours to have the carpet perfectly dry depending on the above factors.
We endevour to remove all stains, but if the stain has already caused permanent damage to the fibres, this may not be possible. With any stain, we recommend you do not use household cleaners on it prior to professional help as a combination of the product and scrubbing/agitation can cause damage.
Think of a radish and a carrot. A radish can be white on the inside and pink on the outside, this is how we describe a carpet stain that has not been scrubbed or worked on and the stain remains on top of the fibres. A carrot is orange all the way through, so could have already caused permanent damage to the fibres, permanently stained carpet.
The type of carpet also plays a part in stains being ‘removeable’. A wool carpet for example can easily absorb stains as it has ‘fish scales’, where as a polypropylene carpet is more likely to repel stains as it is more plastic based.
This is a common myth unfortunately. Your will notice that your carpets get soiled at the same rate as before cleaning but because the carpet is cleaner, it can appear more noticeable.
When detergents are used, a residue can be left in the carpet, meaning the carpet can go sticky and attract more soil very easily and quickly. We clean using the latest technology and solutions, so strong chemicals and detergents are a no no for us. We rinse through any cleaning solution that we use with an acidic rinse solution. As well as giving the carpet a ‘conditioner’, this also leaves the carpet safe on the pH scale.
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Absolutely, but please be aware that there is a reason we undergo as much training as we do. We are able to identify issues that may arise. Its also worth considering that a shop rented machine may not have been sanitised between visits so you could be cross contaminating your carpet with the previous users dog wee, blood, or worse!
Shop rented machines also tend to not be as powerful as our machinery, so if you do hire a machine, make sure you give as much attention to the drying as you do to the actual clean itself. Opening windows is a must, and if possible try to do this on a warm day.
The product that is generally supplied with these machines is a general cleaner. We advise that you try and match your problem to the bottle of cleaner that is supplied.
Hiring a machine from shops will generally not remove issues of dog urine odours as this may already be deeper rooted in the carpet. Sometimes, carpet needs to be pulled up and underlay to be replaced.
How To...Stain Removal Guides
Life’s Little Accidents…don’t need to become major disasters. Here is a series of 6 how to…stain removal guides from woolsafe to use on your carpet to ensure further damage isn’t caused.