Very rarely ripples may appear in the carpet after professional cleaning. Generally this happens on one or two carpets a year so very unlikely. If it does, it is almost always a wool carpet, and will go back to normal within 72 hours.
Our Most Frequently Asked Questions
After our cleaning process, naturally the carpets are left slightly damp. Drying times can depend on a whole range of factors, so there is no one answer here. If your carpet is heavily soiled, and needs more moisture introduced and rinsed through the carpet, the drying time can be longer.
The best way to get the carpet dry after our cleaning process is to open some windows to create a through breeze across the top of the carpet, naturally a warm sunny day does help here too. During the cleaning process, we are also drying the carpet too with our machinery, and can also place air movers on the carpet to speed up the drying process. We leave overshoes at the property so you can safely walk on the carpet immediately after we leave.
As a guide though, we would say a few hours to have the carpet perfectly dry depending on the above factors.
As a guide though, we would say a few hours to have the carpet perfectly dry depending on the above factors.
We endevour to remove all stains, but if the stain has already caused permanent damage to the fibres, this may not be possible. With any stain, we recommend you do not use household cleaners on it prior to professional help as a combination of the product and scrubbing/agitation can cause damage.
Think of a radish and a carrot. A radish can be white on the inside and pink on the outside, this is how we describe a carpet stain that has not been scrubbed or worked on and the stain remains on top of the fibres. A carrot is orange all the way through, so could have already caused permanent damage to the fibres, permanently stained carpet.
The type of carpet also plays a part in stains being ‘removeable’. A wool carpet for example can easily absorb stains as it has ‘fish scales’, where as a polypropylene carpet is more likely to repel stains as it is more plastic based.
This is a common myth unfortunately. Your will notice that your carpets get soiled at the same rate as before cleaning but because the carpet is cleaner, it can appear more noticeable.
When detergents are used, a residue can be left in the carpet, meaning the carpet can go sticky and attract more soil very easily and quickly. We clean using the latest technology and solutions, so strong chemicals and detergents are a no no for us. We rinse through any cleaning solution that we use with an acidic rinse solution. As well as giving the carpet a ‘conditioner’, this also leaves the carpet safe on the pH scale.
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We request that you move any little bits of furniture that you can, ie your ornaments from the sides, small chairs and tables etc. If you are unable to do this, please do not worry though as we are more than happy to help out here.
During the cleaning process, we can move whatever furniture possible, we have sliders for sofas, chairs etc. We are unable to move any large book cases for example, cabinets or expensive items, or televisions (insurance reasons).
Absolutely, but please be aware that there is a reason we undergo as much training as we do. We are able to identify issues that may arise. Its also worth considering that a shop rented machine may not have been sanitised between visits so you could be cross contaminating your carpet with the previous users dog wee, blood, or worse!
Shop rented machines also tend to not be as powerful as our machinery, so if you do hire a machine, make sure you give as much attention to the drying as you do to the actual clean itself. Opening windows is a must, and if possible try to do this on a warm day.
The product that is generally supplied with these machines is a general cleaner. We advise that you try and match your problem to the bottle of cleaner that is supplied.
Hiring a machine from shops will generally not remove issues of dog urine odours as this may already be deeper rooted in the carpet. Sometimes, carpet needs to be pulled up and underlay to be replaced. See more about hiring a carpet cleaning machine
Generally we use hot water extraction as per NCCA guidelines, but occasionally if more appropriate for the carpet, we will use a low or very low moisture cleaning system. These are rare and generally not used in domestic situations, but always happy to discuss.
1. Prevention of browning/wicking – Leaving cellulose fibres over-wet can cause cellulose browning and stains can wick on some carpets
2.Health and safety – Wet carpets area slip hazard, especially on stairs and adjacent to hard floors. Reducing the dry times shortens the hazard duration
3. Indoor air quality – Keeping moisture levels down in your home during the cleaning process improves indoor air quality
4. Mould prevention – Mould spores will germinate in damp conditions in 20-24 hours so if drying times are greater than this period, mould growth can occur
5. Dryer is cleaner – When soils are sufficiently rinsed out of the carpet, the chance of soil attraction is reduced, thus, cleaner carpets 🙂
Whilst we vacuum as part of our cleaning process, we strongly recommend that you give the carpets a once over with the vacuum prior to our arrival.
Generally we do not charge extra for parking, however some councils charges are rather high so we are forced to charge unfortunately
Yes. A bare minimum for any business entering your home
This varies massively depending on the household. For an elderly couple who do not have much footfall on the carpets, we recommend every 18 months to 2 years. For a young family with children and pets, we recommend every 6-12 months
Yes we do.
Being a natural fibre, water must not be introduced to sisal as this would cause irreversible damage to it.
The only way to clean sisal is with a powder that gets brushed into the fibres. This then acts as a sea-sponge and absorbs the dirt in the carpet. This is then vacuumed up.
It’s worth noting that this process is time consuming and the powder is rather costly too so unfortunately this is reflected in the cost.
Results are always very limited too with sisal cleaning, so any staining that has already occurred is probably permanent already. Sorry to be the bearer of bad news. Read more about our sisal cleaning, please
No. As long we have access to an outside plug or extension through a window, and access rear garden if required, we are more than happy to carry out the clean while you are out.
We will then get an invoice across to you to pay later that day when you return home
As part of the gutter clean, we clear as much of the downpipes as possible by using a specific nozzle that we insert at the top of the downpipe. If the downpipe has an s bend in it, we can only get as far as the piping allows.
Generally, we do not need to use a gutter camera. We used to, but found that it wasn’t cost effective to get the camera set up on every gutter cleaning job. Our years of experience tells us when the gutter is clear.
We can hear the difference in suction if there is debris still in the gutter, we can see through our clear nozzle when growths are still coming out, and also feel the difference in the nozzle contact with the gutter when there is something that wont come out of the gutter.
Generally we recommend every 12-18 months for gutter clearing, but this depends largely on surrounding environment such as if there is a large amount of trees nearby, nesting birds, or even large amounts of moss on the roof tiles.
90% of our gutter cleaning can be carried out from ground level. On the odd occasion we may use a ladder to check gutters but we will not go up to roof height. I love my family too much to risk an injury or even worse here.
If you have a question not listed here, please drop us an email or contact us and we will do our best to answer your enquiry
Fantastic Google Reviews
We decided to give our elderly Mother's apartment a freshen up. Along came Julie to clean the carpets , such a lovely young lady, so polite and explained everything she was going to do .Wonderful job, it was so hot today and Julie was still smiling at the end, plus Mum's carpets look great.We would highly recommend Spring Clean Homes .Thank you 👍
We can't speak too highly of the prompt and generous service we received from Spring Clean Homes. At a crucial moment in the letting of our flat, Neil went out of his way not only to have all the windows beautifully cleaned but also to provide necessary paperwork. We look forward to Spring Clean Homes helping us on many other future occasions.
Arrived on time and did a very good job on the carpets which had been badly stained by an accident. She came on her own but managed to move all the heavy furniture. We have used Spring Clean before and they always do a very professional job. Highly recommend.
Great service always received from Spring Clean Homes. Works are performed very well, and they are also honest to advise if a carpet is better suited to replacement (will not just book a job for the sake of it). Highly recommended!
Spring clean were very helpful and Julia was very friendly and efficient. Very pleased with results of sofa and carpet cleaning.
Julie was absolutely phenomenal, super friendly and efficient. My carpet is 40+ years old and has never been deep cleaned, within an hour it had visibly brightened! So happy with the results. Highly recommend Spring Clean Homes! They're very professional, punctual and their response time is great too. Thanks so much Spring Clean Homes!
I highly reccomend the Spring Clean Homes team as for the job they didn't do in my flat. They managed to squeeze me into their busy Xmas schedule and rather than just taking my money and running, they were honest and said that my carpets are not suitable for a flat and they would happily write me an email to help support this to my letting agent on trying to get a deposit back. It was explained to me that because of the carpets age and quality, there would be no wow factor and it could likely damage the carpet that has no underlay. I value honesty and should I need to ever do any carpet cleaning after this then I will not look any further than Spring Clean Homes. Thank you
Amazing service!! The girls were lovely and did a fantastic job. Will definitely being using Spring Cleam homes in the future. Thanks Ladies 😊
