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Carpet Cleaning Broadstairs2022-03-12T00:35:48+00:00

Carpet Cleaning Broadstairs

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Lets have a chat and we can tailor a quotation to suit your homes cleaning needs

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5* Family Run Carpet Cleaning in Broadstairs

Covering, Broadstairs & Thanet, we clean carpets to the highest possible standard using the basic principle that it’s the service we would like our parents or grandparents to receive if they had their carpets cleaned. We truly family run, with Myself (Neil) and wife Helen keeping things ticking over in the background and sister in law Julie being what I consider the best carpet cleaner in the area.

Being a local company, we are so proud of our 5* rating as it means we are really carrying out the carpet cleaning to the standards that we strive for and it’s our customers that are saying it, not just us!

If you would like to speak to our carpet cleaning customers, we are more than happy to put you in touch (permission depending of course). We don’t want you to take our word for it, we want you to heart from our delighted customers

100% Money Back Guarantee

To give peace of mind that our carpet cleaning service could really benefit you, we offer a 100% money back guarantee. We are more than happy to pop back and retreat any areas that you are unsure of, and if you are still unhappy, we give you your money back. Simple as that.

Trained To the Highest standards

We have all been trained by the national carpet cleaners association meaning you can have trust that we know exactly how to treat each individual carpet, and the awareness that no carpet cleaning job is the same as another. There are many factors that we need to consider to leave your carpet clean, safe and healthy.

Hygienically Clean Carpets

The carpet cleaning method we use is the most thorough and deep that you will find here. We don’t clean just the face fibres of the carpet, we try and get as deep as possible meaning less chance of re-soiling in the future. By using the hot method, this means a better carpet clean but also a clean carpet that is dry quicker meaning your home can be back in use very soon after we clean for you.

We will not use any nasty detergents in your carpets, instead after the cleaning product, we use an acidic rinse to leave your carpet safe and on the correct side. Of the ph scale to sensory it lasts longer. We will also not use any Bleached based products that are unfortunately out there on the market, as these can easily cause irreversible damage to the carpet fibres.

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Honest Pricing

We want to be totally honest with you and understand that we may not be the correct company for you. For example if you are looking for a company that will give the carpet a quick once over for a cheap price, that’s absolutely fine, but that’s not what we are about. We are trying to give you the best possible carpet cleaning service at a fair price. Our prices can be seen here.

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Carpet Cleaning To Suit You

We are able to tweak our carpet cleaning process to ensure you receive exactly what you need

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Frequently Asked Questions

Will Ripples Appear In The Carpet?2021-10-05T21:00:12+00:00

Very rarely ripples may appear in the carpet after professional cleaning. Generally this happens on one or two carpets a year so very unlikely. If it does, it is almost always a wool carpet, and will go back to normal within 72 hours.

What Method Of Cleaning Do You Use?2021-10-05T20:59:47+00:00

Generally we use hot water extraction as per NCCA guidelines, but occasionally if more appropriate for the carpet, we will use a low or very low moisture cleaning system. These are rare and generally not used in domestic situations, but always happy to discuss.

Do You Use Steam?2021-10-05T20:59:19+00:00

We use hot water extraction which is generally at around 60-70 degrees. This is generally what is referred to as steam cleaning as it appears to be steaming at the wand end. Cleaning at 100 degrees with steam would cause many issues and damage the carpet.

Can I Just Hire A Machine?2021-10-05T20:58:55+00:00

Absolutely, but please be aware that there is a reason we undergo as much training as we do. We are able to identify issues that may arise. Its also worth considering that a shop rented machine may not have been sanitised between visits so you could be cross contaminating your carpet with the previous users dog wee, blood, or worse!

Shop rented machines also tend to not be as powerful as our machinery, so if you do hire a machine, make sure you give as much attention to the drying as you do to the actual clean itself. Opening windows is a must, and if possible try to do this on a warm day.

The product that is generally supplied with these machines is a general cleaner. We advise that you try and match your problem to the bottle of cleaner that is supplied.

Hiring a machine from shops will generally not remove issues of dog urine odours as this may already be deeper rooted in the carpet. Sometimes, carpet needs to be pulled up and underlay to be replaced.

Will All Stains Come Out?2021-10-05T20:58:22+00:00

We endevour to remove all stains, but if the stain has already caused permanent damage to the fibres, this may not be possible. With any stain, we recommend you do not use household cleaners on it prior to professional help as a combination of the product and scrubbing/agitation can cause damage.

Think of a radish and a carrot. A radish can be white on the inside and pink on the outside, this is how we describe a carpet stain that has not been scrubbed or worked on and the stain remains on top of the fibres. A carrot is orange all the way through, so could have already caused permanent damage to the fibres, permanently stained carpet.

The type of carpet also plays a part in stains being ‘removeable’. A wool carpet for example can easily absorb stains as it has ‘fish scales’, where as a polypropylene carpet is more likely to repel stains as it is more plastic based.

Generally stain removers from the shops are just that, a general stain remover. We use a whole number of different products to match the product and technique to the exact stain that we are dealing with.

Will My carpets Get Dirty After Cleaning?2021-10-05T20:57:55+00:00

This is a common myth unfortunately. Your will notice that your carpets get soiled at the same rate as before cleaning but because the carpet is cleaner, it can appear more noticeable.

When detergents are used, a residue can be left in the carpet, meaning the carpet can go sticky and attract more soil very easily and quickly. We clean using the latest technology and solutions, so strong chemicals and detergents are a no no for us. We rinse through any cleaning solution that we use with an acidic rinse solution. As well as giving the carpet a ‘conditioner’, this also leaves the carpet safe on the pH scale.

Will My Carpet Shrink?2021-10-05T20:56:24+00:00

We have undergone extensive training to identify points of concern, so can certainly advise if we think there is a danger of shrinkage. One reason for shrinkage is the introduction of too much water to the carpet that the face fibers, or backing absorb. With the extensive drying steps that we take, this is not likely to happen.

Another reason for shrinkage is the type of carpet that we are cleaning. If we are faced with a Belgium Wilton (VERY RARELY) for example, we will advise of our findings and discuss with customer. There is a chance this type of carpet will ‘shrink’ due to moisture levels. If a carpet ever does come away from the wall, we work with a number of local carpet fitters who can stretch the carpet back onto the gripper rods.

Do I Have To Move Furniture?2021-10-05T20:55:09+00:00
We request that you move any little bits of furniture that you can, ie your ornaments from the sides, small chairs and tables etc. If you are unable to do this, please do not worry though as we are more than happy to help out here.
During the cleaning process, we can move whatever furniture possible, we have sliders for sofas, chairs etc. We are unable to move any large book cases for example, cabinets or expensive items, or televisions (insurance reasons).
When Can I Walk On My Carpets After Cleaning2021-10-05T20:54:25+00:00

As soon as we have finished our cleaning, you can walk on the carpet immediately. Most furniture can be placed back on the carpet, we will always advise here. Furniture with a screw under the leg for example, we recommend not to place back as the contact with moisture could cause rust.

Similarly, any furniture with a painted finish or varnish should be kept off the carpet until completely dry. We can always advise here

Any furniture with a flat bottom, we recommend you do not place back on the carpet until completely dry as the carpet needs to have a flow of air to dry. Worst case scenario here is that moisture can be trapped under furniture, and mould occur.

How Long Do Carpets Take To Dry2021-10-05T20:53:22+00:00
After our cleaning process, naturally the carpets are left slightly damp. Drying times can depend on a whole range of factors, so there is no one answer here. If your carpet is heavily soiled, and needs more moisture introduced and rinsed through the carpet, the drying time can be longer.
The best way to get the carpet dry after our cleaning process is to open some windows to create a through breeze across the top of the carpet, naturally a warm sunny day does help here too. During the cleaning process, we are also drying the carpet too with our machinery, and can also place air movers on the carpet to speed up the drying process. We leave overshoes at the property so you can safely walk on the carpet immediately after we leave.
As a guide though, we would say a few hours to have the carpet perfectly dry depending on the above factors.
How Much Does Carpet Cleaning Cost?2021-10-05T20:51:13+00:00

Our prices vary from room to room, and is based on the 8 step NCCA guidelines. This means your carpet will receive a thorough deep clean and not just a quick once over with the wet vacuum. The quality of the work is in the preparation. Our prices can be seen at www.springcleanhomes.com/price-guide but of course if you prefer we pop out to see you, we are more than happy to do that too.