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Carpet Cleaning Dover2022-05-17T20:10:03+00:00

Carpet Cleaning Dover

Like to discuss your cleaning needs?

Lets have a chat and we can tailor a quotation to suit your homes cleaning needs

Get The Cleanest Carpets On Your Street

During these weird times, we are closely monitoring and following government guidelines. Since the start of the pandemic in 2020, we have been using face-masks, maintaining social distance, regularly sanitising our equipment and washing our hands.

We also bring an added laver of peace of mind to you as we now as standard, sanitise EVERY carpet that we clean ensuring you and your family are kept safe.

Home Ready To Use

We understand that you will want to use your home soon after we finish, so we take ensure you can do this. Your carpets can be walked on as soon as we drive away. We use quick drying methods to ensure you can enjoy your freshly cleaned areas straightaway. We provide overshoes so you can walk on the carpets, and also use powerful machinery that is specifically designed to leave carpets as dry as possible

Fair, Honest Pricing

Once we have provided a quotation to you, this will not change. We will happily stick to our original price. Sometimes carpets require a double clean if they are extremely soiled or stained, this will not cost you a penny. Sometimes a stain is stubborn and requires extra work, this also will not cost you an extra penny. Its worth noting also that sometimes stains and odours can not be removed from carpets if irrepairable damage has already been caused. We will always be honest and advise accordingly

Hygienically Clean Carpets

Surface-clean carpets may look good, but a quick soak-through and scrub aren’t enough to rid your carpets of the dirt they harbour beneath the surface.

Our carpets also impact the air quality in our homes – unclean carpets can increase the presence of dust and allergens, potentially worsening the symptoms of asthma and allergies.

At Spring Clean Homes, we know how important it is for you to have peace of mind that your home is a safe, healthy environment. That’s why we use specialist, independently tested carpet cleaning products that eradicate 99.9% of bacteria and kill 99.9% of viruses as well as remove excess dirt and dust particles. This way, you can rest assured that your carpets aren’t just surface-clean, but are hygienically clean, free from germs and improving air quality for a happier, healthier home environment.

100% Money Back Guarantee

We want you to be delighted with every element of our carpet cleaning service. With that in mind, if you are not 100% delighted, we will re-clean any areas absolutely FREE. If you are still unhappy, we will give you your money back. Thats how confident we are that we will bring back the healthy happy feeling to your home and carpets.

Our Promise

We operate a small family team, which means that we are all on the same page when it comes to our core promise. Excellence, commitment & customer respect.

Family Team

We only use our own staff to clean carpets so we will not be subbing the work out to another company. The only people that will clean your carpets will be Julie, Jade, Neil, Helen or Carl. All will be fully uniformed and proud to bring our core values to your job

Family Up To date

All of us have been trained on in house training and NCCA training bringing together a mix of skills. We ensure we do this at least yearly to make sure we bring the most up to date products and techniques to your home

Grandchildren Safe

Have peace of mind knowing that your grandchildren can safely crawl or walk on the carpets. All products we use are certified safe for children, and we are more than happy to provide our safety data sheets to you for each product we use to make your carpets glorious again

Local Business

Based in Thanet, we carry our most of our carpet cleaning work in Thanet & Canterbury meaning there is no worry that we are a fly by night company, and that we generally do care about providing the best possible service to care for your carpets. We have been operating since 2012 so we have built up enough experience to be able to deal with any eventuality we encounter

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Carpet Cleaning Tailored To Suit You

We are able to tweak our carpet cleaning process to ensure you receive exactly what you need

Get Stain Guard Protection

  • Prolongs the ‘freshly cleaned’ appearance

  • Offers effective stain protection.

  • Makes it easier to clean up

  • Extends the lifespan of your carpets

  • Saves money in the long run

Frequently Asked Questions

Will Ripples Appear In The Carpet?2021-10-05T21:00:12+00:00

Very rarely ripples may appear in the carpet after professional cleaning. Generally this happens on one or two carpets a year so very unlikely. If it does, it is almost always a wool carpet, and will go back to normal within 72 hours.

What Method Of Cleaning Do You Use?2021-10-05T20:59:47+00:00

Generally we use hot water extraction as per NCCA guidelines, but occasionally if more appropriate for the carpet, we will use a low or very low moisture cleaning system. These are rare and generally not used in domestic situations, but always happy to discuss.

Do You Use Steam?2021-10-05T20:59:19+00:00

We use hot water extraction which is generally at around 60-70 degrees. This is generally what is referred to as steam cleaning as it appears to be steaming at the wand end. Cleaning at 100 degrees with steam would cause many issues and damage the carpet.

Can I Just Hire A Machine?2021-10-05T20:58:55+00:00

Absolutely, but please be aware that there is a reason we undergo as much training as we do. We are able to identify issues that may arise. Its also worth considering that a shop rented machine may not have been sanitised between visits so you could be cross contaminating your carpet with the previous users dog wee, blood, or worse!

Shop rented machines also tend to not be as powerful as our machinery, so if you do hire a machine, make sure you give as much attention to the drying as you do to the actual clean itself. Opening windows is a must, and if possible try to do this on a warm day.

The product that is generally supplied with these machines is a general cleaner. We advise that you try and match your problem to the bottle of cleaner that is supplied.

Hiring a machine from shops will generally not remove issues of dog urine odours as this may already be deeper rooted in the carpet. Sometimes, carpet needs to be pulled up and underlay to be replaced.

Will All Stains Come Out?2021-10-05T20:58:22+00:00

We endevour to remove all stains, but if the stain has already caused permanent damage to the fibres, this may not be possible. With any stain, we recommend you do not use household cleaners on it prior to professional help as a combination of the product and scrubbing/agitation can cause damage.

Think of a radish and a carrot. A radish can be white on the inside and pink on the outside, this is how we describe a carpet stain that has not been scrubbed or worked on and the stain remains on top of the fibres. A carrot is orange all the way through, so could have already caused permanent damage to the fibres, permanently stained carpet.

The type of carpet also plays a part in stains being ‘removeable’. A wool carpet for example can easily absorb stains as it has ‘fish scales’, where as a polypropylene carpet is more likely to repel stains as it is more plastic based.

Generally stain removers from the shops are just that, a general stain remover. We use a whole number of different products to match the product and technique to the exact stain that we are dealing with.

Will My carpets Get Dirty After Cleaning?2021-10-05T20:57:55+00:00

This is a common myth unfortunately. Your will notice that your carpets get soiled at the same rate as before cleaning but because the carpet is cleaner, it can appear more noticeable.

When detergents are used, a residue can be left in the carpet, meaning the carpet can go sticky and attract more soil very easily and quickly. We clean using the latest technology and solutions, so strong chemicals and detergents are a no no for us. We rinse through any cleaning solution that we use with an acidic rinse solution. As well as giving the carpet a ‘conditioner’, this also leaves the carpet safe on the pH scale.

Will My Carpet Shrink?2021-10-05T20:56:24+00:00

We have undergone extensive training to identify points of concern, so can certainly advise if we think there is a danger of shrinkage. One reason for shrinkage is the introduction of too much water to the carpet that the face fibers, or backing absorb. With the extensive drying steps that we take, this is not likely to happen.

Another reason for shrinkage is the type of carpet that we are cleaning. If we are faced with a Belgium Wilton (VERY RARELY) for example, we will advise of our findings and discuss with customer. There is a chance this type of carpet will ‘shrink’ due to moisture levels. If a carpet ever does come away from the wall, we work with a number of local carpet fitters who can stretch the carpet back onto the gripper rods.

Do I Have To Move Furniture?2021-10-05T20:55:09+00:00
We request that you move any little bits of furniture that you can, ie your ornaments from the sides, small chairs and tables etc. If you are unable to do this, please do not worry though as we are more than happy to help out here.
During the cleaning process, we can move whatever furniture possible, we have sliders for sofas, chairs etc. We are unable to move any large book cases for example, cabinets or expensive items, or televisions (insurance reasons).
When Can I Walk On My Carpets After Cleaning2021-10-05T20:54:25+00:00

As soon as we have finished our cleaning, you can walk on the carpet immediately. Most furniture can be placed back on the carpet, we will always advise here. Furniture with a screw under the leg for example, we recommend not to place back as the contact with moisture could cause rust.

Similarly, any furniture with a painted finish or varnish should be kept off the carpet until completely dry. We can always advise here

Any furniture with a flat bottom, we recommend you do not place back on the carpet until completely dry as the carpet needs to have a flow of air to dry. Worst case scenario here is that moisture can be trapped under furniture, and mould occur.

How Long Do Carpets Take To Dry2021-10-05T20:53:22+00:00
After our cleaning process, naturally the carpets are left slightly damp. Drying times can depend on a whole range of factors, so there is no one answer here. If your carpet is heavily soiled, and needs more moisture introduced and rinsed through the carpet, the drying time can be longer.
The best way to get the carpet dry after our cleaning process is to open some windows to create a through breeze across the top of the carpet, naturally a warm sunny day does help here too. During the cleaning process, we are also drying the carpet too with our machinery, and can also place air movers on the carpet to speed up the drying process. We leave overshoes at the property so you can safely walk on the carpet immediately after we leave.
As a guide though, we would say a few hours to have the carpet perfectly dry depending on the above factors.
How Much Does Carpet Cleaning Cost?2021-10-05T20:51:13+00:00

Our prices vary from room to room, and is based on the 8 step NCCA guidelines. This means your carpet will receive a thorough deep clean and not just a quick once over with the wet vacuum. The quality of the work is in the preparation. Our prices can be seen at www.springcleanhomes.com/price-guide but of course if you prefer we pop out to see you, we are more than happy to do that too.